This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Fixed Term Contract: 6 Months
Are you skilled in administration and want to engage in a customer-focused role?
Leeds Federated is seeking a proactive and organised Casework Administrator to support our Resolutions Team over a 6-month fixed term. This is a great opportunity to support vital casework that makes a real difference to individuals and communities across our services.
You’ll play a key supporting role, keeping our complex casework on track, liaising with partners, and ensuring we meet key deadlines and objectives.
What you’ll do:
Support the resolutions team in delivering positive outcomes for high-priority cases
Coordinating and attending case work meetings
Preparing agendas, taking minutes, and ensuring timely follow-up on actions
Conducting research and preparing briefing notes
Logging and updating all casework on internal systems
Supporting with document preparation, correspondence, and reporting
Acting as a point of contact for internal teams and stakeholders
Monitoring case-related costs and referrals to support agencies
Identify good practice and highlight areas for improvement
What we’re looking for:
Strong organisational and administrative skills
Experience of working in a customer focused role
Excellent written and verbal communication
Confidence working across teams and with external partners
Attention to detail and the ability to prioritise tasks
A proactive, supportive approach with a passion for delivering results
Closing Date: 21st April
Interviews Date: to take place the week commending 28th April
We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
The Company
Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire.
Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.
Working For Us
Management Team
Benefits
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